Shipping & Delivery

Thank you for choosing Benchmark. At Benchmark Ooty, we strive to deliver your orders swiftly and securely to your doorstep. Here’s everything you need to know about our delivery process:

Carrier Information: We fulfill the orders through our 3rd party shipping partners (India Post, XpressBees, ShipRocket, EcomExpress, Delhivery), which suits for your shipping address for faster and safer delivery. Also our shipping partners offers extensive coverage, including remote areas across India. This ensures that we can deliver to almost any address nationwide.

Shipping Confirmation and Tracking: Once your order has been shipped, we will send you a confirmation via email and SMS. This confirmation will include a tracking ID & Shipping Carrier Name. You can use this Tracking ID to track the status of your order directly on their respective website. Click here for Tracking

Delivery Time: The typical delivery time will be 2-3 business days and may varies depending on the destination. While we aim to expedite shipping as much as possible, please allow standard delivery times of India Post. Remote locations may experience slightly longer delivery times.

Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. These costs will be clearly communicated during the checkout process before you finalize your purchase.

Secure Delivery: Upon delivering an order, our few shipping partners(XpressBees, ShipRocket) will send a unique OTP to the mobile number provided at the time of order placement. This OTP is necessary to verify and complete the delivery process that ensures delivering the package to the right person.

Contact Information: Should you have any questions about your order or shipping details, please do not hesitate to contact our customer support team at contact@benchmarkooty.com or Call us on +91 86681 05626. We are here to assist you with any queries or concerns you may have.

Shipping Updates: We strive to keep you updated on the progress of your shipment. In addition to the initial confirmation and tracking information, we may send further notifications regarding the status of your delivery as needed.

We appreciate your business and look forward to serving you. For further assistance or information, please contact our customer service.

Thank you for choosing Benchmark Ooty. We hope you enjoy your shopping experience with us!