Visit our Factory
Explore the Benchmark Tea Factory and Chocolate Factory in Ooty
Benchmark Tea Factory and Chocolate Factory in Ooty offer a unique and immersive experience for enthusiasts and visitors. Nestled in the picturesque surroundings of Ooty, this destination provides a captivating journey into the world of tea and chocolate production. Letโs embark on a journey to explore the intricacies of tea-making excellence and indulge in the world of chocolate production.
25 Years of Excellence
For over two decades, Benchmark Tea Factory has been synonymous with excellence & remarkable achievements over the past quarter-century.
Tea-Making Excellence
Harvesting Tea Leaves
The journey begins amidst lush greenery, where skilled harvesters carefully pluck tender tea leaves. Each leaf carries the promise of flavor, waiting to be transformed into a delightful brew.
Processing and Fermentation
At the factory, these freshly harvested leaves undergo meticulous processing and fermentation. Through a series of controlled steps, the leaves release their rich flavors, ready to tantalize taste buds.
Drying and Sorting
Following fermentation, the tea leaves are dried to perfection, preserving their essence. Expert tea masters oversee the sorting process, ensuring only the finest leaves make it to your cup.
Packaging and Quality Control
Before reaching shelves, the tea undergoes rigorous quality control measures. From packaging to labeling, every detail is crafted to deliver a premium tea-drinking experience.


Chocolate Indulgence


From Cocoa Beans to Chocolate Bars
Step into the chocolate factory, where the journey from cocoa beans to decadent chocolate bars unfolds. Witness the roasting, grinding, and conching processes that transform raw cocoa into silky-smooth chocolate.
Tempering and Molding
The art of tempering ensures that each chocolate bar boasts a glossy finish and satisfying snap. Expert chocolatiers meticulously mold and shape the chocolate, infusing it with creativity and passion.
Flavoring and Additions
From classic milk chocolate to exotic flavors, the factory offers a tantalizing array of options. Explore the infusion of fruits, nuts, and spices, elevating chocolate to new heights of indulgence.
Enjoy our Factory Visit
Immersive Experience at Benchmark Factories
Both factories offer immersive tours that provide a behind-the-scenes glimpse into their operations. Engage your senses as you witness the sights, sounds, and aromas of tea and chocolate production.
Sustainability Efforts: Eco-Friendly Practices
Benchmark Factories are committed to sustainability, implementing eco-friendly practices at every stage of production. From responsibly sourced ingredients to waste reduction initiatives, they strive to minimize their environmental footprint.
Cultural Significance: Tea and Chocolate in Ooty
Tea and chocolate hold a special place in Ooty’s culture, representing tradition, craftsmanship, and hospitality. Embrace the local customs and savor the flavors that have shaped this charming hill station.
Health Benefits: Tea vs. Chocolate
While both tea and chocolate offer indulgent flavors, they also boast unique health benefits. Tea is celebrated for its antioxidants and calming properties, while chocolate is praised for its mood-boosting effects and heart-healthy compounds.
Comparing the Two Experiences: Tea vs. Chocolate
Each experience offers its own set of delights, appealing to different tastes and preferences. Whether you prefer the subtle nuances of tea or the rich indulgence of chocolate, Benchmark Factories have something for everyone.
Local Delights: Culinary Offerings and Souvenirs
Before you leave, don’t forget to explore the local culinary offerings and pick up souvenirs to commemorate your visit. From handmade chocolates to aromatic teas, take a piece of Ooty’s flavors home with you.
Planning Your Visit: Tickets, Timings, and Tips
Notice to All Our Valued Guests: We are thrilled to have you join us during this bustling holiday season! As you may have noticed, our factory is experiencing a higher volume of visitors due to the season and warmer weather, bringing tea and chocolate enthusiasts from all over. Book in Advance: To ensure a more personalized and comfortable experience, we highly recommend booking your visit in advance. Please call us at 7667067374 to schedule your appointment. This allows us to serve you better and manage the crowds effectively.
Visitor Experiences
GOOD Based on 3711 reviews Jimmychan2025-02-24Trustindex verifies that the original source of the review is Google. Its a nice experience Apurva Inamdar2025-02-24Trustindex verifies that the original source of the review is Google. A nice place to visit. It's a fun and knowledgeable experience to see first hand how tea is processed and made. I loved the masala tea they gave for tea tasting. The assorted chocolates at the store looked delicious as well. The factory building looks beautiful from outside. The bold and bright red structure stands out at the top of the mountain. It even houses a big all purpose store in one of the floors which is a heaven for shopping lovers. It's a pity that the other facilities, infinity room and wax museum, were closed due to maintenance. There's even an exciting 5d theatre on the same floor. Although this place might not be on everyone's must visit list, it's a nice experience that's worth the time. Chetan Naik2025-02-22Trustindex verifies that the original source of the review is Google. ๐๐ข๐ฉ & ๐๐๐ฏ๐จ๐ซ ๐ข๐ง ๐๐จ๐ญ๐ฒ! ๐ต๐ซ ๐๐ญ๐๐ฉ ๐ข๐ง๐ญ๐จ ๐ญ๐ก๐ ๐ฐ๐จ๐ซ๐ฅ๐ ๐จ๐ ๐๐ฅ๐๐ฏ๐จ๐ซ๐ฌ ๐๐ญ ๐๐๐ง๐๐ก๐ฆ๐๐ซ๐ค ๐๐๐ & ๐๐ก๐จ๐๐จ๐ฅ๐๐ญ๐ ๐ ๐๐๐ญ๐จ๐ซ๐ฒ ๐ข๐ง ๐๐จ๐ญ๐ฒ! ๐ ๐ซ๐จ๐ฆ ๐ญ๐ก๐ ๐๐ข๐ง๐๐ฌ๐ญ ๐๐ข๐ฅ๐ ๐ข๐ซ๐ข ๐ญ๐๐๐ฌ ๐ญ๐จ ๐ก๐๐ง๐๐๐ซ๐๐๐ญ๐๐ ๐๐ก๐จ๐๐จ๐ฅ๐๐ญ๐๐ฌ, ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐ ๐ญ๐ก๐ ๐ฆ๐๐ ๐ข๐ ๐จ๐ ๐ฅ๐จ๐๐๐ฅ ๐๐ซ๐๐๐ญ๐ฌ๐ฆ๐๐ง๐ฌ๐ก๐ข๐ฉ. ๐โจ ๐๐๐ญ๐๐ก ๐ญ๐๐ ๐ฅ๐๐๐ฏ๐๐ฌ ๐ญ๐ซ๐๐ง๐ฌ๐๐จ๐ซ๐ฆ ๐ข๐ง๐ญ๐จ ๐ญ๐ก๐ ๐ฉ๐๐ซ๐๐๐๐ญ ๐๐ซ๐๐ฐ ๐๐ง๐ ๐ข๐ง๐๐ฎ๐ฅ๐ ๐ ๐ข๐ง ๐ซ๐ข๐๐ก, ๐ฏ๐๐ฅ๐ฏ๐๐ญ๐ฒ ๐๐ก๐จ๐๐จ๐ฅ๐๐ญ๐๐ฌ ๐ฆ๐๐๐ ๐ฐ๐ข๐ญ๐ก ๐ฅ๐จ๐ฏ๐! Dr. Abdullah Marouf2025-02-18Trustindex verifies that the original source of the review is Google. Nice but not much! Shafakath Shan2025-02-18Trustindex verifies that the original source of the review is Google. Had a great visit to this tea and chocolate factory! The entry fee is just โน10, and they offer free tea, which was really nice. They have a wide variety of tea powders available for purchase. A good place to explore if you love tea
FAQs
Benchmark Factories are open from 9:00 AM to 5:00 PM, seven days a week.
Yes, guided tours are available at both the tea and chocolate factories.
Yes, visitors can enjoy complimentary tastings as part of the tour experience.
Photography is permitted in designated areas of the factories.
Yes. There is a nominal fee for the entry to the factory tour.
While there is no strict age restriction, children must be accompanied by adults. The factory environment may not be suitable for very young children.
Transportation to and from the factory is not provided. Visitors are responsible for arranging their own transportation to the factory location.
Products can be purchased directly from the factory’s store fronts or online through the website.